State of Wisconsin | ETF

Group Health Insurance Program.


Service Matters

A real person answers the phone at Group Health Cooperative of Eau Claire, often in 7 seconds or less!

2024 Open Enrollment

When you join Group Health Cooperative of Eau Claire, you are joining part of a movement. You are selecting a health plan completely focused on the health of its members, not the pocketbooks of its stockholders or clinics. As a cooperative, every member has a voice in our organization and our board of directors is made up of members like you!

Where to submit questions?

ETF Contact Form - Click Here

Member Portal

Access your outline of benefits, plan policy documents, privacy practices overview and more.

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2024 Service Area

Services are available in these counties, but may not be qualified in every county. Refer to the "It's Your Choice Decision Guide" for details.

View Map

Teladoc doctors diagnose non-emergency medical problems, recommend treatment, and can even call in a prescription.

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Frequently Asked Questions

Can I count on speaking with someone locally when I call you?

Yes! When you call Group Health Cooperative of Eau Claire, you will ALWAYS talk to a real person. We’re so focused on providing great service to our members that we often answer in less than five seconds! Great customer service doesn’t stop at answering the phone quickly. In fact, 95% of our members have their questions answered during their initial call.

May I see a list of your providers?

The 2024 State of Wisconsin Employee Group Health Insurance Program Provider Listing will show you all of the providers guaranteed to be available to you throughout 2024. To see the most recent provider directory, including providers that have been added since the It’s Your Choice Open Enrollment, please see our full provider directory. For any questions regarding our network or providers, please call Member Services at (715) 552-4300 or (888) 203-7770.

Will our health care still be covered if we live outside the Cooperative's service area?

Only emergency and urgent care visits are covered outside of the Cooperative provider network. Any follow-up care resulting from these visits requires you to utilize a provider within our network. Click here to see our service area.

Where can I get all of the materials and information for my benefits through the Department of Employee Trust Funds?

For a full description of everything available to you through ETF, please visit their website.

Can I get dental coverage through my health plan?

No. Dental coverage is now a uniform benefit available through Delta Dental. Visit the Employee Trust Fund’s website to learn more about your dental benefits and how to enroll in a plan.

Where to submit questions?

ETF Contact Form - Click here